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Leadership Principles

09

Be Rigorous & Go Fast

We approach problems with a clear understanding of objectives, context, and detail. We dive deep into issues and roll up our sleeves to ensure the team succeeds.

10

Be Enthusiastic

We make work fun because life is short, and we spend most of our lives at work. We are enthusiastic about our successes and our opportunities to solve complex problems.

11

Be A Good Steward Of Resources

Resources are precious, so we find creative and logical ways to do more with less. We recognize that anyone can change the world with unlimited time and resources, and only great teams can do it within practical limits.

12

Build Resilience

We keep ourselves and our teams at peak performance by carefully managing our mental, physical and spiritual health.

01

Earn Trust

We live with uncompromising honesty and integrity. We avoid even the appearance of improper behavior.

02

Be Candid

We have the courage to address challenges directly and never behind the backs of teammates. We speak up when we disagree.

03

Delight Our Customers

We develop empathy for our customers and the circumstances they face. We earn customer trust and never take it for granted.

04

Put The Team First

We are one team committed to the common mission. We place the success of the team ahead of our individual success.

05

Embrace Teammates

We love and respect our teammates, trusting their good intentions even when results fall short.

06

Demonstrate Grit

We have the passion and perseverance to meet our goals. We work tirelessly to achieve lofty objectives.

07

Dominate

We do not seek to merely win but win so dominantly that competitors fear our capabilities. We demonstrate the courage, confidence, and capacity to pursue and achieve game-changing objectives that others regard as improbable or even impossible.

08

Act With Kindness

We treat people with kindness and respect in our words and actions. We know that achievement of extraordinary success need not come at the expense of being a good person.

09

Be Rigorous & Go Fast

We approach problems with a clear understanding of objectives, context, and detail. We dive deep into issues and roll up our sleeves to ensure the team succeeds.

10

Be Enthusiastic

We make work fun because life is short, and we spend most of our lives at work. We are enthusiastic about our successes and our opportunities to solve complex problems.

11

Be A Good Steward Of Resources

Resources are precious, so we find creative and logical ways to do more with less. We recognize that anyone can change the world with unlimited time and resources, and only great teams can do it within practical limits.

12

Build Resilience

We keep ourselves and our teams at peak performance by carefully managing our mental, physical and spiritual health.

01

Earn Trust

We live with uncompromising honesty and integrity. We avoid even the appearance of improper behavior.

02

Be Candid

We have the courage to address challenges directly and never behind the backs of teammates. We speak up when we disagree.

03

Delight Our Customers

We develop empathy for our customers and the circumstances they face. We earn customer trust and never take it for granted.

04

Put The Team First

We are one team committed to the common mission. We place the success of the team ahead of our individual success.

05

Embrace Teammates

We love and respect our teammates, trusting their good intentions even when results fall short.

06

Demonstrate Grit

We have the passion and perseverance to meet our goals. We work tirelessly to achieve lofty objectives.

07

Dominate

We do not seek to merely win but win so dominantly that competitors fear our capabilities. We demonstrate the courage, confidence, and capacity to pursue and achieve game-changing objectives that others regard as improbable or even impossible.

08

Act With Kindness

We treat people with kindness and respect in our words and actions. We know that achievement of extraordinary success need not come at the expense of being a good person.

09

Be Rigorous & Go Fast

We approach problems with a clear understanding of objectives, context, and detail. We dive deep into issues and roll up our sleeves to ensure the team succeeds.

10

Be Enthusiastic

We make work fun because life is short, and we spend most of our lives at work. We are enthusiastic about our successes and our opportunities to solve complex problems.

11

Be A Good Steward Of Resources

Resources are precious, so we find creative and logical ways to do more with less. We recognize that anyone can change the world with unlimited time and resources, and only great teams can do it within practical limits.

12

Build Resilience

We keep ourselves and our teams at peak performance by carefully managing our mental, physical and spiritual health.